Vcare offers business process outsourcing services to leading organizations from all over the world. Vcare has contact centers located in United States and India. Our aim is to provide business centric call center outsourcing solutions that could enhance the sales and improve customer loyalty for our clients.
Our major services include outsourced call center services, software development, IT consultancy, product engineering and F&A outsourcing services.
Outsourced Customer Care:
Vcare provides customer support outsourcing solutions to leading organizations for their various business requirements. Our efforts are directed towards providing a superior experience to your customers across various customer touchpoints. We provide flexible customer care services that could be easily adjusted according to your specific business needs.
We understand that your customers are the most crucial assets of your organization. We work towards obtaining high customer retention and customer satisfaction rate for your business. Our call centers in USA and India operate 24x7 and are always ready to serve your customers.
Our call center agents can efficiently handle your inbound customer calls, communicate with them over web chat and respond to their emails. Further, we can also take care of your outbound call center requirements such as lead generation, market research and market survey requirements.
We keep upgrading our services and technologies at our contact centers from time-to-time. This keeps us updated with latest technologies and enables us to deliver cutting edge solutions for all your business process outsourcing requirements.