In this age of information, data holds key to new business opportunities. A company that is indifferent to data, more often than not, fails to grab these opportunities and loses out to the competition. Hence, it is essential for a business owner to gather data from the right resources and use it intelligently for the progress of his business. However, this task is more difficult than it seems.Continue reading
“First there is god and then there is customer.” Source: Owner of every successful business.
This is the untold truth accepted by all successful businesses prevalent in the world.
Customers are directly responsible for success or failure of any business operation and shape the fortune of organizations. This is why; you should always lend an ear when they are speaking and be there for them even when they are not. More than just hearing them out just for the sake of it, you should listen to them closely and understand their every concern. Although, this is true for most businesses, the importance of listening to customers increases when you are part of customer support services.