Why Telcos Can’t Do without a Good Telecom Billing Software Solution?

Telecom industry is under great pressure to churn out enticing offers and schemes to attract new subscribers. This can only happen if a company utilizes cutting-edge telecom billing software. A good telecom software solution should be able to do everything from rating to credit control to offering discounts. Moreover, it should also be able to manage customer-specific information efficiently and put it to good use.Read More

Why Success of Telecom Business Depends on Moving from Legacy Billing to Telecom Billing Software?

Telecom billing software has off late been the topic of intense discussion in board meetings undertaken by various CSPs (Communication Service Providers) across the globe. The ever-evolving billing requirements of telecom companies have forced telecom vendors to look for a billing solution that can simplify and streamline the billing process. Read More

Fulfill Requirements of Modern-Day Customers with Advanced Telecom Billing Solutions

Modern-day customers are more finicky and choosy than customers of any other previous generation. No matter what the industry is, customers of today have way too many options to select from due to an increase in competition. The moment they spot something is not working for them; they don’t waste a moment’s time in switching their service provider. The situation is a lot worse in the telecom industry where the competition is at an all-time high. Read More

Allow All Payment Modes with Telecom Billing Services and Gain Customer Trust

Every business is carried out with one and only one purpose only – making money. Telecom business is also no different. After all the charges are applied and invoicing is done for the services used by a subscriber, the task of payment processing comes into the picture. Hence, it becomes very important for telecom billing services to pay special attention to the payment processing process.Read More

Signs You Are Ready to Outsource Customer Service

It can be difficult for a growing business to justify adding new costs to the bottom line, especially when it seems like you could do the task or like the job could just be added to an employee’s list of responsibilities. The growing business is a space where employees wear many ‘hats’ and responsibility means opportunity. But outsourcing customer service is a natural part of company evolution.Read More