About the company
Vcare Call Center is a privately held organization and was incorporated in 1999. The company provides business process outsourcing solutions to small and large scale establishments.
We are a US incorporated firm and have corporate offices in downtown Seattle, WA. Our primary service offerings include call center services, back office solutions, knowledge process outsourcing services, software development solutions, IVR services and telecom billing solutions. We operate 24x7 and are available to assist you with your business requirements according to your time zone.
Our delivery centers are located in:
- North America (New Jersey)
- Asia (India)
Vcare is committed to delivering complete customer satisfaction to its clients. Our wide range of customer care services are aimed at providing a one-stop-destination to our clients where they can find solutions for all their customer support requirements. We hire the best and the brightest agents to work on our clients' projects and provide them extensive training to prepare them for the job ahead.
Key elements of Vcare Call Center:
- Management team having more than 50 years of cumulative experience.
- CISCO powered global delivery centers utilizing 100% IP based network.
- Well defined escalation procedures.
- Proven Agent training programs and workshops.
- Internationally practiced quality control and quality assurance strategies.
Want more information? Call us at : +1.206.441.7760 or email us