::Vcare call center:: Customer Care and Support, Catalog/Order Entry, DRTV/Direct Response

Customer Care
Vcare Call Centers can provide in-depth customer service support 24 hours per day. We can also dispatch service and technical support personnel according to escalation protocol. Through our technological innovation end to end CISCO set up and customized solutions, we offer a superior level of service and provide databases that can be maintained and accessed locally or across the web.

Vcare Call Centers Customer Service include:
	Customer Care and Support
	Catalog/Order Entry
	DRTV/Direct Response
	Appointment Setting/Sales Visits
	Credit Card/Order Processing
	Multi-Language and Communication Support
	Order Management & Fulfillment Services

What Sets us Apart ?
Our voice quality is unparalleled because of our Enterprise Class CISCO IP based network – your customers will think they are calling next door!
We have built a culture and technology that encourages and supports frequent interaction with your team of agents.
We invest heavily in Process Training and Quality Excellence. Ask us how often we’ll evaluate your agents and provide you with their results?

We Hire the Best and the Brightest:
	Agents who are intelligent
	Agents that are easy to understand
	Agents with great listening skills
This along with extensive training means that your customers experience excellent service always.